General terms and conditions


All Polyplus-transfection products and services are sold and shipped subject to these Terms and Conditions, unless modified by a quotation issued by Polyplus-transfection or an agreement signed by both parties. In the event of a conflict of terms, any written contract signed by both parties takes precedence over these Terms and Conditions, and any applicable quotation takes precedence over either. These Terms and Conditions supersede any other written document issued by the purchaser or oral discussion including terms or conditions appearing on a purchase order issued by the purchaser.


All Polyplus-transfection reagents have been developed, designed and sold exclusively for research purposes in vitro and non-human in vivo laboratory applications. They have not been tested for drug development, nor are they suitable for administration to humans.

Purchaser is responsible for reviewing and following the instructions included in the product protocols, SDS or any other relevant document that accompany the product.
Purchaser is solely responsible for making sure that the way purchaser uses our products complies with applicable laws, regulations and governmental policies. Purchaser must obtain all necessary approvals and permissions purchaser may need. It is solely the purchaser’s responsibility to make sure the products are suitable for the purchaser’s particular use.


All sales are subject to and expressly conditioned upon the terms contained herein, and the purchaser’s agreement. Any variation of these terms and conditions has to be written and signed by the purchaser and Polyplus-transfection’s representative.

When placing an order, purchaser must provide the following information: customer account number (attributed on the first invoice), name and department, invoice address and phone number, delivery address and phone number, catalog number and description of product, quantity and size of product, purchase order number. From Monday through Wednesday, Polyplus will make its best efforts to ship orders received before 12:00 pm, local time, the same day. On Thursday and Friday, Polyplus will make its best efforts to ship orders the following Monday morning. Orders are delivered by FedEx or other express delivery couriers according to the destination country. Orders may be placed via our web site (, by mail at, by fax +33 (0)3 90 40 61 81, phone +33 (0)3 90 40 61 80 and in writing to Polyplus-transfection, 850 Boulevard Sebastien Brant, 67400 ILLKIRCH, FRANCE.
Written confirmation of a telephone order should be clearly marked « CONFIRMATION ».


Prices are net and quoted in EURO or US DOLLARS and do not include value added taxes or cost of delivery. Prices are subject to change without notice.


Unless otherwise specified, products are shipped EXW origin Polyplus-transfection, Bioparc, 850 Boulevard Sebastien Brant, 67400 Illkirch, France, ICC 2010, via express delivery.
A minimum of fifty Euros or seventy five US Dollars (shipping and handling charges) are prepaid and added to the invoice for Room Temperature delivery, regarding the destination country. The purchaser cannot derive any right from delay, nor cancel the order.

Polyplus-transfection reserves the ownership of all delivered products upon itself until all amounts owed by the purchaser in respect to concerned invoice or former invoices are fully paid.
Polyplus-transfection shall not be liable for any loss, damage or penalty as a result of any delay in or failure to manufacture or to deliver due to a « force majeure » cause. « Force majeure » shall be understood as any circumstance beyond the control of Polyplus-transfection, such as war or danger of war, civil war, riot, strike, or natural disaster such as fire and flood.
Risks for goods sold shall pass to the purchaser upon delivery to the carrier even though freight costs are prepaid by Polyplus-transfection. If a shipment is damaged, the purchaser must claim for damage to the carrier.

If a shipment is incomplete or different from the order, the purchaser must notify Polyplus-transfection within 8 days to have it replaced free of charge.


Payment terms are net thirty days of the invoice date in EURO or US DOLLARS.

Any purchaser who has not affected payment by the due date shall by operation of law be deemed to be in default and without any exhortation being required shall owe interest on the outstanding amount from the final due date. The applicable rate shall be three times the legal interest rate.

Any purchaser who fails to pay the amount owed by the due date shall be obliged to reimburse Polyplus-transfection for any expenses, including extra judicial collection charges and the cost of legal aid incurred to collect the claim in a legal procedure.


Products are not taken in part exchange. Polyplus-transfection warrants that all products will perform according to the stated specifications up to the product limit use and for laboratory research purposes only. No warranty is applicable unless the products are stored in accordance with Polyplus-transfection’s instructions. This warranty limits Polyplus-transfection liability to the replacement of the product free of charge or the refunding of the product’s purchase price. No other warranties of any kind, express or implied, including without limitation, imply warranties of merchantability or fitness for a particular purpose, are provided by Polyplus-transfection. Polyplus-transfection shall have no liability for any direct, indirect, consequential or incidental damages arising out of the use, the results of use or the inability to use any product.


As concerns by any disputes, which may arise between the purchaser and Polyplus-transfection from the conclusion, interpretation or implementation of the agreement concluded by them, the Strasbourg’s Courts shall be exclusively competent. The French Law shall be the only applicable.